What is Effective Communication?
Our proverb "People get along by talking"emphasizes the importance of interpersonal communication. Communication is a multifaceted exchange of messages with the people in front of us. These messages can be verbal or non-verbal. While conveying our messages to others, our facial expressions, gestures, in other words, our body language, constitute a very important dimension of our communication.
Research shows that 65% of the intended message is delivered through non-verbal means( body language, facial expressions, etc.), 35% of the communication is communicated verbally.
What is Required for Effective Communication?
For Effective Communication;
1- Respecting: Respecting the people in front of us, accepting their existence, making them feel that they are important and valuable. It means to adopt as it is.
2- Acting Naturally: Acting as it is, without exaggeration.
3-Empathy: >It is perhaps the most important element of communication. In a sense, it is trying to see the outside world from the other person's window. This emotional partnership makes communication stronger.
4-Active Listening:A good listener pays attention not only to what the person he communicates with, but also to what he does with his face, hands, arms and body. , because communication is established using silent messages such as facial expressions, hand and arm movements, body posture, and tone of voice. Active listening shows that the listener not only hears what is said, but also understands it correctly. That's why this method is considered the healthiest communication method.
Communication is not just talking. Communication is also;
- Knowing what to say,
- When,
- Where,
- How to say,
- Being able to present events in a simplified manner,
- Being able to speak fluently and by establishing eye contact with the person in front of you,
- Being able to concentrate attention and checking whether the other person understands the message given.
The basis of effective communication is the individual's self-knowledge. It lies in being aware of one's own values and attitudes and self-confidence. A good communicator immediately sees the clues (gestures, facial expressions, body posture) and evaluates them realistically. The concepts of active listening, reacting, positive approach and I language are important for effective communication.
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