Communication can be defined as the relationship established as a result of our verbal or non-verbal interaction with any person. There is interaction wherever there are people, such as work, friends, family, lovers, spouses, and this interaction brings about communication. Since we generally do not know effective communication methods or do not use them even though we know them, communication errors occur frequently in our lives and create a problem in our relationships. For example, we can act by thinking in the logic of 'All or Nothing'. We only think of it as black or white, but we forget that it can come in different colors. Or we ignore the positive characteristics of the other person. At the moment of discussion, we make decisions by focusing entirely on the negatives and act without seeing that there are positive features as well. Or we magnify the negative characteristics of the other person within ourselves and minimize their positive characteristics as useless. There are many examples of communication errors that we commonly use in our lives. These communication errors we use also cause conflict in our relationships and emerge as problems.
In order for effective communication to occur, we must first be a good listener. There are certain techniques we need to do for this. The first of these techniques is 'Disarmament'. When a communication is established, we try to find a grain of truth in what the other party says, even if it seems illogical and irrelevant to us. As a result of this approach, we respect their values and a healthy communication emerges. Secondly, we must empathize. We usually focus on the words spoken in communication, but we ignore what the other party is thinking and feeling. Thirdly, we must question. Staying silent in communication and trying to end communication by not asking questions are common mistakes. Asking questions will continue communication as it will increase interaction.
In addition to these techniques underlying being a good listener, we must also be able to convey ourselves to the other party properly. In order to do this, we must first start to embed the concept of 'I Language' into our lives. trace. When we talk to people with whom we have conflict, we always try to blame the other party by using the language of "You said this, you did that". Instead, when we start to convey our own thoughts and what we feel at that moment to the other party, we activate the "I" language. Once we express ourselves properly, we will have established a healthy communication. Finally, we can talk about the concept of flattering. In our discussions, we often ignore the positive aspects because the negative aspects of the other person are taken into consideration. If we can catch the positive side of the other party and flatter their pride even during this discussion, the conflict environment can be calmed down.
These techniques we mentioned are not something that we can suddenly implement into our lives and achieve immediate success. As we progress over time by practicing, seeing our mistakes and learning from them, these concepts will automatically begin to settle into our lives. If we constantly experience conflict in our relationships and cannot make progress despite our efforts, it would be more beneficial to try to overcome this situation with expert support.
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