Stress in Cabin Crews and Pilots

Pilots and cabin crew, who have to answer all kinds of problems with a smile while in flight, try to fulfill their duties and responsibilities thousands of meters above the ground. Cabin crew and pilots, who spend most of their lives in the air, are exposed to many stress factors while performing their duties.

Cabin crews and pilots are subject to constant weather changes due to their profession, physiological fatigue, constant changing working hours, constant changes in sleep patterns and insomnia, night shifts, physical workload of cabin crew on the plane, circadian rhythm problems, insufficient rest periods

Cognitive fatigue, responsibilities brought by heavy workload, time pressure, sleep We can list many reasons as sources of stress, such as problems, anxiety, disagreements within the team, internal procedures, unfair performance evaluations, organizational communication problems, concern about receiving passenger complaints, concern about being fired, and role conflict. However, because it is a unique occupational pattern and lifestyle, flying paves the way for people to encounter many stress factors in their social lives. For example, we can list here many stress factors that the individual encounters in social life, especially the separation anxiety faced by flying mothers returning from birth. While the physiological effects of stress can cause various health problems, the psychological effects can create anxiety in the individual, create situations such as lack of concentration, attention, inability to make decisions, inability to find solutions, increase in negative emotions, anxiety, forgetfulness, sleep disorders, and inability to control anger. Stress can negatively affect all cognitive activities, in this case, a decrease in the individual's work performance, which may cause a workload on teammates, as well as communication problems within the team that may affect safety, and this may also have a negative impact on their individual lives.

Stress People below are generally more easily angered and can react very harshly to even fairly trivial events. These people's sleep patterns change, their alcohol and cigarette consumption increases, and they become increasingly tired and restless. they become. They are constantly suspicious and try to control the work of others as well as their own. As tension increases, their blood pressure rises, their memory weakens and their concentration deteriorates. However, before going on flights, they may also experience psychosomatic symptoms such as nausea, palpitations, increase/decrease in blood pressure.

      As we know, although fliers are prohibited from using most drugs due to their profession, unfortunately, due to the fear of job loss and the sensitivity of the profession, most of them are They do not prefer to go to a volatile company psychologist and are hesitant to share the psychological problems they experience even with their colleagues.

 

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